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Products Privacy Policy

Cidana Products Privacy Policy

We respect the privacy of our users. We recognize the importance of protecting information collected from users. We will explain the information we collect, how we collect and use it.

Collection of Information

The information we collected includes:

• Log information
For certain specific products, we may ask you to sign up for an account to activate it. We may ask for your personal information, such as your name, email address, telephone number.
• Device information
We will collect your device information, such as your hardware model, operating system version, unique device identifiers.
• Device diagnostic
We will collect your device event information such as system activity, hardware settings, the date and time of your request because of crashes.
• Location information
We may collect and process information about your actual location. We use various technologies to determine location, including IP address, and other sensors that may, for example, provide us with information on nearby devices, WiFi access points and cell towers.

Use of information

We collect the information to provide better service for our users, and protect users. When you use our products, we may select the better settings base on your device information; when you contact us with the problem, we may keep a record to solve it. We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

Information share

We will not share personal information with companies, organizations and individuals outside unless:

• With your consent in advance
We may provide information except your personal information which cannot identify an individual to our trusted cooperative partners. We guarantee such information will not contain your personal information, such as personal name, email address, telephone number or any information that allows to identifying an individual.
• For legal reasons
We will share personal information with companies, organizations or individuals outside if we have a good faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

– Meet any applicable law, regulation, legal process or enforceable governmental request.
– Enforce applicable Terms of Service, including investigation of potential violations.
– Detect, prevent, or otherwise address fraud, security or technical issues.
– Protect against harm to the rights, property or safety of Google, our users or the public as required or permitted by law.

When this Privacy Policy applies

The Privacy Policy applies to all of products offered by us.


The privacy policy is current as of the last revision date. However, please note that this policy may be changed from time to time. We will post any privacy policy changes on this page.

Revision Date: February 15, 2017

Cidana (Shanghai) Co., Ltd. [All rights reserved]

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